Privacy policy

Register and data protection statement

Prepared 03/05/2024. Latest change 03.05.2024

Alexandra Fine Jewellery takes the protection of its customers' privacy seriously and undertakes to protect their privacy in accordance with the requirements set by Finnish law and the EU GDPR regulation. The purpose of this statement is to inform our customers about the processing of their data.

Registrar

Alexandra Fine Jewellery Oy, ID number 3418238-3, address PL9 06101 Porvoo, e-mail contact@alexandrafinejewellery.com

Legal basis and purpose of personal data processing

According to the EU's General Data Protection Regulation, the legal basis for processing personal data is

• consent of the person (documented, voluntary, individualized, informed and unambiguous)
• an agreement to which the data subject is a party
• law
• performing a public task
• the controller's legitimate interest

The purpose of processing personal data is to enable the delivery of goods and services to customers and the archiving of this data.

Personal data is also processed to provide a good customer experience, in activities related to the maintenance of customer relations, to enable the contacts required by the service, and to deliver an easy-to-use and secure service.

Personal data is also used for statistical purposes, to produce targeted content and marketing, and for the purpose of developing online shopping. The information can also be used for e-mail marketing and other remote marketing, if the customer has separately approved this. The customer also has the right to prohibit direct marketing by notifying us.

The information is not used for automated decision-making or profiling. The information is not used for automated decision-making or profiling.

Data content of the register

Information entered by the user

The name of the person

• Postal address
• Phone number
• Email address
• Method of payment for the order
• Order delivery method
• Payment information, passport information and other information required by customs, if the customer has the right to order products tax-free in Finland

Information obtained from the use of the service

• The IP address of the network connection
• Online store usage and browsing datadelivery information (delivery method and delivery address)
• Identification information of the terminal device
• Identification, contact and payment information are necessary when purchasing from the www.alexandrafinejewellery.com online store
• Information about ordered services and their changes, billing information, other information related to the customer relationship and ordered services.>

IP addresses of website visitors and cookies necessary for the functions of the service are processed on the basis of a legitimate interest, e.g. to take care of information security and for the collection of statistical data of website visitors in those cases when they can be considered as personal data. If necessary, consent is requested separately for third-party cookies.

Transfer of personal data

Personal data will not be disclosed to outsiders, unless the law imposes an obligation to do so. Information can therefore exceptionally be disclosed, for example, to the authorities as required by

Regular transfers of data and transfer of data outside the EU or EEA

Information is not regularly disclosed to other parties. Data will not be transferred outside the EU or the European Economic Area without the express consent of the data subjects.

Principles of registry protection

Care is taken when processing the register and the information processed with the help of information systems is properly protected. When registry data is stored on Internet servers, the physical and digital data security of their hardware is taken care of accordingly. The registrar ensures that stored data as well as server access rights and other data critical to the security of personal data are handled confidentially and only by those employees whose job description it is.

The right of inspection and the right to demand correction of information

Every person in the register has the right to check their information stored in the register and demand the correction of any incorrect information or the completion of incomplete information. If a person wants to check the information stored about him or demand correction, the request must be sent in writing to the controller. If necessary, the registrar can ask the requester to prove his identity. The controller responds to the customer within the time stipulated in the EU data protection regulation (generally within a month).

Other rights related to the processing of personal data

A person in the register has the right to request the removal of personal data about him from the register ("the right to be forgotten"). Those registered also have other rights according to the EU General Data Protection Regulation, such as limiting the processing of personal data in certain situations. Requests must be sent in writing to the controller. If necessary, the registrar can ask the requester to prove his identity. The controller responds to the customer within the time stipulated in the EU data protection regulation (generally within a month).