Shipping
Most of our jewellery is custom made with 2-4 week delivery time. Once the order is ready, we'll send it to you and you'll receive a notification. We insure each parcel from the time it leaves from us until its delivered to you or you have picked it up from the nearest postal service point.
Shipping rates to Finland
- Posti Parcel 0€ - Free delivery to your nearest Posti Parcel point. You can choose to receive an SMS and/or email from Posti when your parcel is ready for collection. Once the jewellery is sent from our warehouse, it will take 2-4 working days to receive the package.
Shipping Rates to Europe
- DHL Express 0€ - DHL Express delivers your package to you and will contact with the delivery time, or if the times don't suit you, about pick up points in your area. The signature of the recipient is required. Alexandra Fine Jewellery is not responsible for any custom duties or any other country related taxes related to this delivery.
Shipping rates to rest of the world
- DHL Express 0€ - DHL Express delivers your package to you and will contact with the delivery time, or if the times don't suit you, about pick up points in your area. The signature of the recipient is required. Alexandra Fine Jewellery is not responsible for any custom duties or any other country related taxes related to this delivery. We deliver to Australia, Brazil, Canada, Chile, China, Cyprus, Hong Kong SAR, India, Indonesia, Japan, Macao SAR, Malaysia, Mexico, New Zealand, Philippines, Qatar, Singapore, South Africa, South Korea, Taiwan, Thailand, Türkiye, United Arab Emirates, United States. If you wish to order from us from another country, send us email contact@alexandrafinejewellery.com and we'll see how we can make it happen.
Order with in stock and made to order products
If your order contains both in stock items as well as made to order products, we will send them to you separately. In this case you will receive a notification whenever package is sent to you.
Unclaimed parcels
Please make sure to collect your parcel within the time informed by the local delivery services. If the parcel is not collected within the informed time, the parcel will be returned back to us. For unclaimed parcels you will be charged 30 EUR for returned delivery and handling costs which will be deducted from the returned order refund or will be invoiced afterwards.